Privacy Policy

Your data, your rights

HomeIPVPN operates homeipvpn.com, providing home IP VPN consultancy and remote setup services. This policy explains what information we collect, how we use it, and your choices.

✓Never sold✓30-day retention✓You control your data

Effective date: October 1, 2026

The short version

Only what we need

We collect the details you give us when booking or contacting us, plus basic technical data that keeps the site secure.

Never sold

We do not sell your personal information to anyone, ever. Data goes only to the providers we need to run the business.

30-day retention

Booking and support records are deleted or anonymized 30 days after your last interaction, unless the law requires longer.

You are in control

Ask for a copy of your data, correct it, or delete it at any time. Email us and we respond within 30 days.

Information we collect

Information you give us

When you book a consultation, open a support ticket, or contact us, we collect your name, email address, and any details you include in your message or booking, such as your travel plans, equipment, or technical setup.

Booking information

Consultation bookings are handled through our scheduling provider (Calendly). We receive the booking details you provide there, including your chosen date and time.

Payment information

Payments are processed securely by our payment provider. We do not store your full card numbers on our servers.

Technical information

Like most websites, we automatically receive your IP address, browser type, and the pages you visit. We use this to keep the site secure, understand which content is useful, and fix problems. Our speed test tool measures your connection quality inside your browser; we do not link test results to your identity.

How we use your information

To deliver consultations, setup sessions, and support
To process payments and confirm bookings
To respond to your questions and support tickets
To improve our website, guides, and services
To comply with legal obligations

We share information only with the service providers we need to run the business, such as our scheduling provider, payment provider, and hosting provider. We do not sell your personal information to anyone.

Data retention

We keep booking and support records for 30 days after your last interaction, then delete or anonymize them, unless the law requires us to keep them longer.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within 30 days.

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access to booking and support systems. No method of transmission over the internet is completely secure, but we take protection seriously.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

Changes to this policy

If we change this policy, we will post the updated version here with a new effective date.

Questions about this policy?

Email [email protected] or reach us through the contact page and we will get back to you.